Specialist - Change Mgt.

ROLE MAIN PURPOSE:

Will be responsible to govern and oversee change management activities across enterprise-level and departmental/process initiatives, ensuring structured change planning, stakeholder adoption, resistance mitigation, and measurable business impact in alignment with Prosci / ADKAR methodology.

Key Responsibilities:

FUNCTIONAL RESPONSIBILITIES

• Govern and oversee change management activities across enterprise and departmental/process initiatives
• Review, challenge, and endorse Change Management Plans (CMPs) to ensure quality, completeness, and methodological alignment
• Ensure consistency and compliance with Prosci / ADKAR methodology and organizational change standards
• Assess organizational change impacts, risks, and stakeholder readiness
• Monitor adoption, utilization, and stakeholder engagement metrics
• Identify resistance patterns and recommend mitigation and corrective actions
• Maintain Resistance & Risk Logs and track resolution effectiveness
• Develop Adoption Dashboards and Executive Change Reports
• Guide initiative teams on recovery, reinforcement, and sustainment actions
• Advise Initiative Owners on change strategy, sequencing, and intervention design
• Determine whether initiatives require formal change management treatment
• Coach and guide Change Pioneers on change planning effectiveness and structure
• Escalate change non-compliance, delays, and material risks

Educational Qualifications: A Bachelor’s in business administration, industrial engineering, organizational development, change management, or related field.

Professional and Technical Certificates (Required): Certified Change Management Professional (CCMP), or Prosci Change Management Certification

Professional and Technical Certificates (Preferred): Project Management Professional (PMP), Certified, Business Analysis Professional (CBAP), Strategic Management Professional (SMP)

Professional Experience: Minimum 3+ years’ experience as transformation and change specialist